Our cookie policy

How we use cookies

We use cookies to make our website work, or work more efficiently. We also use cookies to track what you've done on the site so we can understand what you like and use or don't like and don't use to provide a more enjoyable, customised service and experience, as well as to help us develop and deliver better content, products and services tailored to our customers' interests and needs.

Our cookies don't hold personal information such as your name. They simply let us find information once you're logged in or help link your browsing information to you and your personal information when you choose to register for a service, white paper or newsletter.

To do this we sometimes use persistent cookies. We take looking after your personal information seriously – we're always monitoring and improving how we protect it.

We've put our cookies into the following categories, to make it easier for you to understand why we need them:

  1. Strictly necessary – these are used to help make our website work efficiently;
  2. Performance – these are used to analyse the way our website works and how we can improve it for example which pages you visit the most often and if you get any error messages from web pages;
  3. Functionality – these help to enhance your experience by doing things like remembering choices you make and provide a more enhanced, personal features; and
  4. Targeting/advertising – these are used to share some information with third parties who we advertise with, so we know how you've reached our website. We can also use cookies to identify the parts of the website you are interested in. We then use this information to show you adverts and pages we think may also be of interest to you, to tailor how we communicate with you, or to tailor the contents of the communications we send to you. If you prefer, you can opt out of these. Tailoring of content means it includes information reflecting the interest you’ve shown in the content of our web pages, or offers or promotions that we think may interest you, and to improve how we respond to your needs.

In addition to this, sometimes other Vodafone Group companies/Vodacom SA will add a cookie to show you adverts and pages, which may be of interest to you. Details on these, and how to opt out if you prefer, can be found in the ‘Third-party cookies’ section of this page.

For more details on the cookies used and their purpose, see the Cookies List below

Category

Cookie

Domain

Duration

Description

Strictly necessary

eZSESSID9cfefed8fb9497baa5cd519d7d2bb5d7

.vm.co.mz

Session

Session management cookie in content management panel.

Strictly necessary

eZSESSIDfc9fdf084e290f26a270390dc49061a2

.vm.co.mz

Session

Session management cookie in content management panel.

Strictly necessary

is_logged_in

.vm.co.mz

Session

Indicates whether the user is logged in to the content management panel.

Strictly necessary

cookieControlPrefs

.vm.co.mz

30 days

Allows you to save users' privacy choices.

Performance

_gat

.vm.co.mz

1 minute

Allows you to manage the number of orders. Used by Google Analytics.

Performance

_ga

.vm.co.mz

2 years

Allows you to distinguish between users through a unique ID. Used by Google Analytics.

Performance

_gid

.vm.co.mz

24 hours

Allows you to store a specific ID for each page visited by each user. Used by Google Analytics.

Third Party Cookies

Targeting/advertising

Datr

.facebook.com

2 years

Cookie that identifies the browser to connect to Facebook, is not directly connected to the individual Facebook user.

Targeting/advertising

lu

.facebook.com

2 years

Cookie that registers the encrypted ID of the last Facebook user.

Targeting/advertising

fr

.facebook.com

3 Months

Cookie with Facebook ID and Browser ID encrypted for advertising purposes.

Targeting/advertising

APISID

.google.com

2 years

Cookie that lets Google collect information from videos hosted on YouTube.

Targeting/advertising

SSID

.google.com

2 years

Cookie that allows Google to collect information from videos hosted on YouTube.

Targeting/advertising

PREF

.google.com

2 years

Advertising cookie that stores user preferences and can be used to customize ads.

Targeting/advertising

SID

.google.com

2 years

Cookie used to verify a Google account and determine the most recent login.

Targeting/advertising

SAPISID

.google.com

2 years

Cookie used to verify a Google account and determine the most recent login.

Targeting/advertising

id

.doubleclick.net

2 years

Cookie used to verify a Google account and determine the most recent login.

Targeting/advertising

HSID

.google.com

2 years

Cookie used to verify a Google account and determine the most recent login.

NOTE: This list will be updated as soon as possible whenever changes are made to the services on our site. During these updates, the list may not include a new cookie, the purpose of which is one of the ones in this list.

Last updated on 06/05/2019

Your cookies

 To complete an online purchase, or to sign up for services, you must have your Internet browser ready to receive cookies. The most well-known browsers are:

  • Internet Explorer
  • Firefox
  • Safari
  • Google Chrome
  • Opera

If you choose not to enable cookies, you may still browse our website, but you should be aware that you might be unable to display certain web pages correctly.

Third Party Cookies

 First party cookies originate from the same domain as the website you’re currently visiting (in this case, vodafone.com).

 Third party cookies originate from a domain that’s different to the website being visited. For example, when you visit our website, we may link to another company's website – like our Facebook or Twitter account, or a video from our YouTube page.

 So, when you 'Like' or 'Tweet' an item from our website, these sites may sometimes put cookies on your computer. We don't control how they use their cookies, so we suggest you check their website to see how they're using them and how you can manage them.

 Affiliates of the Vodafone Group with a different domain name may also place cookies on our website, to show you adverts or pages of other Vodafone Group companies that may be of interest to you. Details of these affiliates – and how to opt-out – are included in the table. 

Controlling your cookies

You can control how you use cookies in your browser.

How to check cookies are enabled for PCs

Google Chrome

  1. Click the menu button (three horizontal bars) at the top right of your browser window and select ’Settings’ then ‘Show advanced settings…
  2. Locate the 'Privacy' heading, and select 'Content settings'
  3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 11

  1. Click on the ‘Settings’ icon (looks like a cog) at the top right of your browser window and select 'Internet options', then click on the 'Privacy' tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  3. Settings above Medium will disable cookies

Mozilla Firefox

  1. Click the menu button (three horizontal bars) at the top right of your browser window and select Options
  2. Then select the Privacy icon
  3. Click on Cookies, then select 'allow sites to set cookies'

How to check cookies are enabled for Macs

Safari on OX X

  1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  2. Click on 'Privacy'
  3. Select 'Allow from websites I visit'

Block cookies

If you'd like to find out how to stop websites using cookies to remember what sites you visit, choose your browser from the list. This will take you to the browser's respective page where you can manage your cookies and site data:

Chrome

Safari

Firefox

Internet Explorer

If you change your cookie settings in your browser, your experience with us won't be tracked Information on controlling and deleting cookies is also available at http://allaboutcookies.org