Tariff Plan

1. Deposit money

Depositing money in your M-Pesa account is free. You can deposit money from 20 to 25.000MT without any cost.

Amount (MT)

Tariff (MT)

20 – 25.000

Free

2.Send money

With M-Pesa, you can send money to a friend, brother ou a business partner in any part of the country. See below applied fees:

2.1 Send to money to registered customer

Amount to send (MT)

Fee (MT)

1 - 50

1

51 - 100

2

101 - 500

4

501 - 1.000

8

1.001 - 2.000

10

2.001 - 2.750

12

2.751 - 4.000

15

4.001 - 10.000

20

10.001 - 25.000

30

2.2. Send money to non-registered customer

Amount (MT)

Fee (MT)

5 - 100

8

101 - 500

20

501 - 1.000

30

1.001 - 2.000

40

2.001 - 4.000

60

4.001 - 5.000

70

5.001 - 10.000

120

10.001 - 25.000

200

2.3. Send money from a M-Pesa account to a Standard Bank, BCI or Millennium bim account

Amount (MT)

Tariff (MT)

100 - 1.000

10

1.001 - 2.000

20

2.001 - 5.000

40

5.001 - 10.000

80

10.001 - 15.000

100

15.001 - 20.000

120

20.001 - 25.000

150

3. Money Withdrawal (Registered customers)

Amount (MT)

Fee (MT)

20 - 100

4

101 - 1.000

10

1.001 - 2.000

20

2.001 - 5.000

40

5.001 - 10.000

80

10.001 - 15.000

100

15.001 - 20.000

120

20.001 - 25.000

150

For unregistered customers, this service is free.

4. Other Transactions

Type of transaction

Fee (MT)

Credelec purchase

10 a 100 MT

2

101 a 200 MT

3

From 201 MT

5

Money Transfer reversals

50

Pay to a Paga Fácil Merchant and BCI POS 

1

Balance Enquiry

Free

Changing PIN

Free

Change Language

Free

Call Customer Care line 84111

Free

Buy airtime (10-2.000)

Free

Pay GoTv, DSTV, Zap, Startimes or TVCabo bills

Free

All amounts above include VAT (17%) thus these are the final costs to be applied to the customer.

Terms and conditions

  1. No money must be paid to M-Pesa agent by customer.
  2. The service fees will be deduced from customer M-Pesa account.
  3. The minimum amount for reversals is 100 MT. However, Vodafone M-Pesa will only revert the transaction after receiving the authorization from the customer who received the money and if the money is available on second part account. Vodafone M-Pesa will not be held responsible in any case where the money is used by the customer who received the wrong money transfer.