How to transfer money to a Bank account?

To transfer money from your M-Pesa account to any Standard Bank or BCI account, follow the steps below:

  1. Dial *111# and choose 1 - M-Pesa;
  2. Select 1 - Send money;
  3. Select 3 - To Bank;
  4. Choose 1. Standard Bank or 2. BCI;
  5. Enter Standard Bank or BCI account number (NIB). NIB is a long number with 21 digits.
  6. Type the amount your pretend to transfer;
  7. Insert the PIN of your M-Pesa account;
  8. Check the details and type 1 to confirm the transaction or 2 to cancel.

You will receive a confirmation SMS.